ABOUT US
Efficient and specialized service, tailored to the specific needs of your practice!
"Do what you do best and delegate the rest"
About Us
Complete MBA is a professional Medical Billing Agency that aims to improve the profitability of your practice. Founded in 2011, our goal is to help healthcare providers stay profitable. ​
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Our CEO and Founder, Shontel Littles is a Certified Medical Biller and an AAPC Approved Medical Billing Instructor. She has been in the Healthcare industry for 28 years, and has a combination of clinical and administrative experience.
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Shontel has built a team of experienced certified medical billers and coders that are committed to providing prompt, efficient, and personalized service to each client.
It is our mission to efficiently handle your Revenue Cycle, so that you can focus on caring for your patients.
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Shontel always says, "Do what you do best and delegate the rest!"
Our Values
Creating and maintaining long term relationships with our clients is the goal. Our core values consist of:
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Accuracy
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Integrity
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Teamwork
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Efficiency
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Security
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Customer Service
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Education
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By prioritizing these core values, we are able to provide exceptional service to our providers, while helping them achieve their financial goals while providing excellent patient care!
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Our Mission
We understand that billing is an extremely important role for any provider. At Complete MBA, our mission is to provide accurate, ethical, and reliable services to healthcare providers. We believe in delivering exceptional customer service, teamwork, continuous improvement and empathy in all aspects of our business.
We prioritize accuracy and integrity in our billing processes, while maintaining the highest standards of security and confidentiality to protect the client's sensitive information. Our goal is to help healthcare providers optimize their revenue cycle management and focus on what matters most - providing high quality healthcare services to their patients!
